FAQ

Pre-Race Questions:

The Santa Rosa Marathon Expo is held at Old Courthouse Square, from 3pm – 7pm on Friday, August 24th and from 9am – 6pm on Saturday, August 25th . There will be no race day packet pickup for any pre-registered participants. We have added a new option to get your bib mailed to you for an additional $25.00 that you can add to your registration. Last day to register for your packet to be mailed is July 1st. ***NO EXCEPTIONS***

Yes. We will mail your bib and timing chip for an additional $25.00. Your goodie bag and shirt must be picked up at our Expo or at our information booth on race day. The deadline is July 1st. ***NO EXCEPTIONS***

You are NOT allowed. As an example: during Full Marathon change to the Half Marathon. You will be disqualified.

If you cannot pick up your race packet, you may have a friend or family member pick it up for you (they will need to present a copy of your photo ID and the packet pick up authorization form ).  You will need to make sure your online waiver is signed through Active.com for the SRM. If your waiver is not signed we will not release your bib. We highly recommend having your friend bring a signed hard copy of your waiver just in case yours was not signed online.

Please be aware that ALL entries are non-transferable and non-refundable. Entries are good only for the year they are intended. Entries cannot be deferred from one year to the next and are non-transferable from person to person. This applies whether or not you may be injured, have moved, or any other reason. We cannot make any exceptions to this policy. Thank you for your understanding.

If you purchased the Active insurance at registration and need to file a claim for a refund their contact information is 
Registration Protection: https://support.activenetwork.com/endurance/articles/en_US/Article/Registration-Protection-Offer

Yes, you may downgrade your registration distance until July 1st as long as there is space available. You will not receive a credit for the price difference.

If you wish to switch races please contact amanda.srmarathon@gmail.com. 

Yes, you may upgrade to a different distance until July 1st as long as there is space available. There will be a fee charged if the price of your new race is more than what you originally paid.

If you wish to switch races please contact amanda.srmarathon@gmail.com.

The Santa Rosa Marathon does NOT provide RACE DAY Shuttle transportation to the starting line on Sunday if you are not signed up as VIP runner.

All Marathon and Half Marathon runners should only participate if they are confident that they can finish the race in seven hours or less. Traffic control, race monitors, safety/health volunteers and race officials will vacate the course at 1:00 pm. Anyone continuing to run the course will be doing so at their own risk.

Yes, aid stations are strategically positioned along the Full and Half Marathon course, approximately every 2 miles. Fuel at stations will be Gatorade, water and at selected stations (DeLoach and Wood Rd): Honeystinger gels, bananas, and oranges.

If you are an elite runner (2:25 or better) for full or 1:15 or better for half, please email us at srmarathon@gmail.com.

Yes! There will be a pacer booth at the Expo so you can meet the pacers and ask any questions you may have.

The use of iPods or any other listening device will be allowed. During the portion of the race on the Prince Memorial Greenway and Santa Rosa Creek Trail runners are encouraged to stay to the right of the trail to allow for faster runners to pass. 

All runners must have their bib showing clearly. Any runner who does not have a bib will be pulled off the course.

Course marshals will be patrolling and monitoring the course for safety and health, and addressing concerns.

Race Day Questions:

Volunteers should check in at the location designated by their Marathon Volunteer Coordinator or Team Captain. Volunteers working in the Start/Finish area should check in at the volunteer booth located at The Old Courthouse Square Downtown off 4th street.

Parking at the Santa Rosa Plaza, city garages, and any surface street is available.

Yes, bag check will be the finish line. Bag check is an easy way to store items (like extra clothing) while you are out on the course. Your race packet, available at our Expo, will contain everything you need! To check your gear, place your items in a bag and attach the bag check label to your bag. Please do not bag check valuables such as your car keys, cell phone, or jewelry, as we cannot be responsible for any lost, stolen, or damaged items. We do not supply a bag check bag so be sure to bring your own.

The Post-Race Festival will be held in The Old Courthouse Square on 4th street in Santa Rosa.

Your pictures are taken on the course, at the finish line and at the Post-Race Festival. Your photos will be on Captivating Sports 1 to 2 days after the race. Please, check their website at www.captivatingsportsphotos.net to view your photos.

Yes, the Santa Rosa Marathon is a U.S. Track and Field-sanctioned and certified course. The Boston Marathon accepts our runners, provided they qualify in their age group. Our results are sent to Boston. You need only apply during Boston’s registration period. Check the Boston Marathon website for details and open registration period.

Chip timing will be used. Results will be posted as soon as they become available and will be updated continually during the event. The final results are posted on our website. These are initially 99+% complete. We have a variety of corrections that occur within the first several days after the event.

Awards will be given out to the winners of each race and all age group winners post-race only.

Awards can be shipped post-race, but the runner will be required to pay postage and handling.

Race shirts cannot be exchanged (for a different size) until 9:00 am on race day. You can make your exchange at the information booth until 12:00 pm.

No pets are not allowed on the Full or Half Marathon course.  Leashed dogs are allowed on our 5K and 10K course.

Bicycles are not allowed on course.

If the distance shown on your device is more than the official race distance, it just means you weren’t cutting corners—quite literally. According to the IAAF (International Association of Athletics Federation) course certification and measurement guidelines (pg. 20), a road race course is defined by the shortest possible route a runner could take without being disqualified. Plus the Garmin distance will always be longer than 26.2. There is a built-in small percentage of gain in the USATF certification process that will show a slight difference to the high side on your Garmin even if you ran every step in the shortest possible way. This is an immutable fact in every properly USATF-measured marathon course.

How accurate your Garmin can be is affected by trees, cloud cover, mountains nearby and minor software derivations, auto pause or signal dropout. Thus chip timing is the official keeper of records.

No. Due to safety concerns, we cannot allow strollers or baby carriers of any sort on the course. They are allowed on the 5K and 10K course.

There is no need to sign-up – just find your pacer Sunday morning in a yellow singlet holding a sign. Please feel free to stop by the pacers’ booth during the Expo to ask questions and meet some of the pace team!