Santa Rosa Marathon FAQs & Contact Us
🌟 2024 Details are subject to change! 🌟
Live Event FAQS
Be sure to read the entire race details page in addition to this FAQ to make sure you have all the necessary info about the Santa Rosa Marathon!
Is the marathon a Boston Marathon qualifier?
What are the course time limits?
Can I run with my baby stroller or dog?
How old do you have to be to compete?
How can I volunteer?
Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want. Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.
When do I need to complete my run?
You can complete your run anytime. Once you complete your run, you can log your results online starting on June 1, 2022. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by December 31st.
How do I track my distance and time?
How do I log my results?
After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate*.
*Finisher’s certificates will be available starting on June 1, 2022.
When will my packet ship?
Do I need to submit results to get a medal?
No. Your medal will be mailed to you with your packet after you register!
Do you ship internationally?
What do I do if my goodie bag doesn’t fit? Can I swap it?
We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.
Where can I find my bib number?
What happens if the race is cancelled?
*Wine will not be shipped to runners that opt into the Santa Rosa Marathon Virtual Run.
Can I get a refund?
Can I switch distances?
Is there a walker division?
Will there be prizes for winners?
Where can I find the race info packet?
How can I reserve a space at the expo or post-race festival?
Where can I check if I'm registered?
What are the AWD (athletes with disabilities) guidelines and event rules?
Who do email for press inquiries?
Virtual Event FAQs
Where can I run/walk?
What items are included with the Santa Rosa Marathon Virtual Run?
When do I need to complete my run?
How do I track my distance and time?
How do I log my results?
When will my packet ship?
Do I need to submit results to get a medal?
Do you ship internationally?
The Santa Rosa Marathon Virtual Run is currently available only for addresses within the United States, including Alaska and Hawaii*.
What do I do if my goodie bag doesn’t fit? Can I swap it?
STILL HAVE QUESTIONS?
The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!
For customer service inquiries, contact our team at info@santarosamarathon.com. For press inquiries, contact our team at pr@gannett.com!
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