Santa Rosa Marathon FAQs/Contact

You can check via EnMotive.com.

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

Yes, you can change distances online before registration closes.

1. To do so, simply log into your Enmotive account (you may need to reset your password first).
2. Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen.
3. Click “View registration.” You’ll see your current race distance under “Category.”
4. Just click “Edit,” choose the distance you’d like to switch to.
5. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance.

If you’re switching up to the half marathon or down to the full marathon, then you’ll be required to pay the difference in price. We don’t offer refunds for the difference in price when switching down to the half marathon.

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the below. A date or venue change is not a cancellation.

To Transfer Your Registration to Another Runner:

1. The original runner must log into their EnMotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
3. Enter the new runner’s email address to begin the transfer process.
4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
6. The new runner will complete the registration process and will be asked to pay the full registration fee + $10 transfer fee. The original runner will be refunded the full registration amount back to the original payment in 3-5 business days. The refund will not contain any donations or products purchased.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).

Yes! Age group awards will be emailed to first, second, and third finishers in each age group after the race. Overall awards will be presented to the top 3 male and female finishers.

There will be an award presentation for the top three male and female overall finishers in the Marathon, Half Marathon, 10K and 5K following the race at the post-race party. If you won your age group but did not finish top three overall, there will be no presentation as your award will be emailed to you following the race.

Checks will be mailed 6-8 weeks after the race.

Age group awards will be sent out 4-6 weeks after the event date.

More info will be released on what the award will look like, but we’re bringing back an award you can take home and proudly display for overall and age group winners!

You can expect to receive this about 4-6 weeks after the event. If you already registered prior to winning, no worries, we can refund your account and apply the code!

Anywhere, anytime—this is your race! Whether you prefer sidewalks, trails, treadmills, or a stroll with your dog Sprinkles and a stroller in tow, you can complete your virtual run wherever and whenever works best for you between August 17th – September 21st.

Once you’ve finished, log your results online to:

🏅 Download your Finisher’s Certificate

📊 See how you stack up on the leaderboard

📸 Share your race-day photos with fellow participants

Just be sure to complete and log your run by September 30th to receive your certificate!

We’ll ship the same awesome runner’s kit* right to you! Earn a custom Santa Rosa Marathon medal featuring a bold bear silhouette and wine‑country design details, celebrating your achievement in Sonoma County style. Full & Half Marathon Runners receive a finisher Full‑Zip Jacket. 10K & 5K Runners receive Official Comfy Santa Rosa Marathon T‑Shirt. *The wine given to half and full marathon participants at the live event is not included in the virtual offering.

There will be live tracking available for the Full Marathon and Half. The link will be emailed to week of the event. For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.

Packets will begin shipping at the beginning of August. After that time, runners can expect to see their runner’s kit arrive within 3-4 weeks of registering.

No. Your medal will be mailed to you with your packet after you register!

The Santa Rosa Marathon Virtual Run is currently available only for addresses within the United States, including Alaska and Hawaii*.

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.